Testimonial 4

Their excellent knowledge, communication and engagement has enabled us to improve the efficiency and consistency of the staff within our Practice, helping us to improve the care we offer of our service...

Testimonial 3

Your methodical and efficient approach to the brief paved the way to making some really positive changes to our customers’ end-to-end ordering...

Testimonial 2

A pleasure to work with, Simon and Scott quickly understood the aims of our current project within overall business context, have made strong and realistic recommendations and built excellent relationships with key stakeholders involved making them instantly feel part...

Thornfield

Case Study.  Introducing the Sentiers Navigation Tool to Thornfield Medical Group. The TeamThornfield Medical Group (Thornfield) is a two-site Practice based in the East of Newcastle upon Tyne, with a patient cohort of c.20,000.  The 18-strong reception team supports...